Shipping & Return Policy


SHIPPING

Shipping to U.S. destinations and Canada is calculated on the total dollar amount of order as follows:

UNITED STATES

TOTAL ORDER SHIPPING
$01 - 24.99 $7.00
$25.00 - 49.99 $9.00
$50.00 - 109.99 $11.00
$110 and up Free

CANADA

TOTAL ORDER SHIPPING
$0 – $74.99 $20.00
$75 – $174.99 $30.00
$110 and over FREE

RETURN POLICY

Yarns sent in error or defective yarns may be returned for full credit or replacement. We will absorb all shipping costs. If your order was filled correctly - including agreed upon colors on telephone orders - we will gladly accept your return. However, there are no refunds on shipping and handling costs on correctly filled orders. Yarns in sealed packages, or kits which include patterns will not be accepted for return. We accept returns on yarn with receipt for 14 days from date of purchase. Merchandise must be unused and in original packaging. Refunds on purchases made by credit card will be refunded to same credit card. Returned items will be charged original shipping costs.

We offer store credit or exchange on NON-SALE & NON-USED yarn and accessories with receipt for 30 days from date of purchase.

No returns or exchanges after 30 days.

NO REFUNDS on:
Any knitting needles or crochet hooks.
Any regularly-priced books or patterns.
Any merchandise without a receipt.
Any Kits which include a pattern.  
Any sale or clearance items.

CLASSES

Amazing Threads reserves the right to cancel a class prior to the start date of the class. Cancellation by students must be made at least two weeks prior to the start date in order to receive a full refund. After that date fees are not refundable or transferable. Class fees will be refunded as store credit.